One AI Agent, Completely Different Voices

16 October 2026 · SmartAlex on YouTube

Jake starts with a vet clinic greeting. Then he changes the voice, the accent, the tone and the greeting in the dashboard, and tests it again in the browser. Same agent, a completely different person answering.

Voice agents

Transcript

What is up, guys? I'm about to show you how quickly you can test a multitude of AI voice agents from sounding like this

Hello. Thank you for calling Eventbrite.

To this

Thank you for calling Eventbrite.

Let's dive in and explore what's possible. All right, so we are at the front page, the home page, the main dashboard. Currently, if we go to a test, test Alex in browser, this is what we sound like right now. Turn my volume up.

Start test.

Hello. Thank you for calling Eventbrite.

So, that's exactly what we sound like right now. Now,

If it's not working, if we don't like it, how do we spice it up? How do we make our opening sound better? You can change the settings on your AI voice agent so easily. And it makes total sense because, you know, people change, clients all differ.

You want to have an array of different agents that are able to not only relate to your clients, but also convey your product in a certain manner, be aligned with your brand in a specific way. And that can change with clients all over the world. So, let's explore how we can change with a multitude of AI voice agents. So, what I'm going to do is I'm going to go to agent settings.

Right there And then I'm going to go to profile. Here, you'll see you can change the display name and the name your agent uses on calls. Personality is warm, witty, sharp, curious. You can just prompt that however you like.

So, that's what we've seen. We've got witty. Why don't I say excited for now? Okay, saving that.

Then I'm going to go to voice and greeting. And this is where it really gets interesting. So, here you guys heard the previous one. If we go to male or a browse all we can see all different kinds of voice agents here.

You can test them.

Hi there. I'm your AI assistant. I can answer questions, book appointments, and help with anything you need.

We can go to different male ones. Let's try Marcus. Informative.

Hi there. I'm your AI assistant. I can answer questions,

Hi there. I'm

Let's go with a gravelly. I always gravitate toward the gravelly ones. I don't understand why.

I'm your AI assistant. I can answer questions, book appointments, and help with anything you need.

Using Arthur. I like Arthur. I like his vibe. I like the way we're vibing.

Okay, so cool. So now I've gone with Arthur. Eventbrite is the company that we're using. Let's say that we're in the British Cockney.

Maybe. Why not? English tone is professional. Why don't we set the tone to casual and chatty?

Okay. Voice character can be customly done. And I'm not going to put this. I'm going to do British just as a little prompt there.

We've got the Cockney. I think that's enough as an of an accent prompt. We've set Hello, thank you for calling Eventbrite. Now, that's what the previous one says.

Now let's add a little bit of spice onto it. Let's say, Hello, thank you for calling The greatest ticketing experience of your life. Now, all I'm going to do is click save. Are we ready for a test?

Let's do it.

Hello, thank you for calling Eventbrite, the greatest ticketing experience of your life.

That's it. It's as simple as that. The greatest ticketing experience of your life, and it's changed in minutes. We've built a completely new style, a completely new person, a new agent, a new script, and you can do that over and over.

There is so much more to explore. So come on, join us for the journey. We got a lot to Cheers, guys. Stay tuned for the next episode.

If you would like to purchase SmartAlex yourself, there's a link in the description and you can check it out. You get a free trial with a bunch of free minutes to make some phone calls. Don't be a stranger. Hop on board.

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