21 September 2026 · SmartAlex on YouTube
Jake gives his AI receptionist a real phone number. He picks South Africa, assigns the number to his agent, and chooses whether it takes incoming calls or makes outgoing ones. Outgoing numbers can sit in a rotation pool, which matters if you are running a sales team or a call centre. It takes him under 2 minutes.
What's up guys? Today, we're going to show you how to link phone numbers on to SmartAlex. We're going to buy a phone number. We're going to test a couple calls.
I'm going to make a call from my phone to SmartAlex, and we're going to see what's possible, baby. Let's check it out. Okay, so we're in the system, same as always. Welcome back, Jake.
It feels like home. It feels like magic. So, where do we start? How do we make this phone call?
What is happening? Let's go straight down to calls. One thing I really like about SmartAlex is that they make it super easy for you.
I'm going to go to numbers, and look, I've got two numbers already, but basically, all you're going to do is firstly, you can import your number number in, or you can just go buy
You would choose your country, so I'm in South Africa. You can assign an agent.
My agent is And then you can choose if it's outbound or inbound. So, inbound receives calls, and outbound makes outbound calls.
What's incredible about the outbound calls, especially if you're working for like a BPO or a sales force company, rotation pools. It's never the same AI agent speaking at the same time. The voice agent will change, and based on what's working and what isn't, you can change everything. You can personally assign a team to make those phone calls for you, which is insane.
I love it so much. I love it so much. Okay, okay, stop. Just relax.
We haven't even made the phone call yet. Just Just take it Deep breaths. Deep breaths. Okay, so see, 28 bucks, get a number.
I'm not going to do that now, cuz I've got two numbers. So, basically, it's that simple though to link it, and it'll assign you a number for you.
Free to start, no card. The 7-day trial needs a card. Cancel before it ends and you pay nothing.