It answers the phone during service, takes the booking and answers questions about the menu. Your team stays on the floor.
Free to start, no card. The 7-day trial needs a card. Cancel before it ends and you pay nothing.
Enter your number and your phone rings in seconds. Ask it anything, the way your customers would.
The phone answered, even on a full Friday night.
Up to five calls at once on the Professional plan, so nobody hears it ring out.
With the name, the number of guests and the time, in your Google or Outlook calendar.
It checks the guest's email against the booking before it changes anything.
Dishes, opening hours and parking, from what you give it.
Parties and private dining, saved with the details for you to call back.
To the manager when a guest needs a person.
Your menu and directions, on WhatsApp too.
Your catalogue opens inside the chat, with prices.
A map pin to your door, in the chat.
75+ languages, each in a natural voice.
If someone asks not to be called again, the agent marks their number. Your account never rings it again.
Callbacks it books never ring between 10pm and 6am in the other person's local time.
Turn on one setting and every recorded call opens with "This call is recorded."
Answered and made by businesses on SmartAlex.
Yes. SmartAlex answers your restaurant's phone and takes the booking: the name, the number of guests and the time. It saves the booking to your Google or Outlook calendar, and it can change or cancel one too.
SmartAlex costs $99 a month on the Professional plan, billed in US dollars, with 250 call minutes once off for each agent. Calling your customer list is the Outbound Campaigns add-on at $49 a month. You can start free, with no card.
Yes. On the Professional plan a SmartAlex agent takes up to five calls at the same time. Callers get an answer while your team is serving.
SmartAlex books into Google and Outlook calendars. If your reservation system lets other software connect, a SmartAlex agent can book into it with the Power Tools add-on at $29 a month.
A few minutes. You sign up to SmartAlex, describe your business in plain English and point the agent at your website. You can talk to it in the browser before you give it a number.
See everything a SmartAlex agent can do, from payment links to WhatsApp catalogues. Read the full guide.
SmartAlex for other businesses: Real estate, Dental practices, Medical practices, Law firms, Plumbers