It answers every call, books the appointment and puts urgent calls through to your team. Day and night.
Free to start, no card. The 7-day trial needs a card. Cancel before it ends and you pay nothing.
Enter your number and your phone rings in seconds. Ask it anything, the way your customers would.
The calls that tie up reception.
Morning rush included. It takes five calls at once on the Professional plan.
It checks your Google or Outlook calendar and books a free time.
It checks the patient's email against the booking before it changes anything.
To the person, number or extension you choose.
Opening hours, what to bring and where to park, from what you give it.
Repeat prescription and results questions come to you with the caller's details and what they need.
Fewer calls for reception.
Your registration form, a map or the page they need.
Upload a list and it rings every name, for a flu clinic or a check-up.
75+ languages, each in a natural voice.
If someone asks not to be called again, the agent marks their number. Your account never rings it again.
Callbacks it books never ring between 10pm and 6am in the other person's local time.
Turn on one setting and every recorded call opens with "This call is recorded."
You write the rules it must keep, such as: never give medical advice, and tell anyone with an emergency to call emergency services.
Answered and made by businesses on SmartAlex.
Yes. SmartAlex answers calls for medical practices day and night. It books, moves and cancels appointments, answers questions about the practice and puts urgent calls through to the person you choose.
SmartAlex costs $99 a month on the Professional plan, billed in US dollars, with 250 call minutes once off for each agent. Calling your customer list is the Outbound Campaigns add-on at $49 a month. You can start free, with no card.
You decide. You write the rules a SmartAlex agent must keep, such as never giving medical advice and telling anyone with an emergency to call emergency services.
Yes. On the Professional plan a SmartAlex agent takes up to five calls at the same time, so the morning rush does not go to voicemail.
A few minutes. You sign up to SmartAlex, describe your business in plain English and point the agent at your website. You can talk to it in the browser before you give it a number.
See everything a SmartAlex agent can do, from payment links to WhatsApp catalogues. Read the full guide.
SmartAlex for other businesses: Real estate, Dental practices, Law firms, Plumbers, Restaurants