It answers every call, takes the new client's details and books the consultation. Day and night.
Free to start, no card. The 7-day trial needs a card. Cancel before it ends and you pay nothing.
Enter your number and your phone rings in seconds. Ask it anything, the way your customers would.
New enquiries captured, clients put through.
Evenings, weekends and holidays. No enquiry goes to voicemail.
It asks your intake questions, such as the type of matter, and saves the answers.
It checks your Google or Outlook calendar and books a free time.
To the lawyer on the matter, by name or extension, or it takes a message.
An urgent call goes straight to the lawyer on call, on their mobile.
Practice areas, the fee for a first meeting and where to park, from what you give it.
Intake and follow-up, without the phone tag.
A link to your intake form, or a document, by text or email.
It books a callback for a time the client chooses.
75+ languages, each in a natural voice.
If someone asks not to be called again, the agent marks their number. Your account never rings it again.
Callbacks it books never ring between 10pm and 6am in the other person's local time.
Turn on one setting and every recorded call opens with "This call is recorded."
You write the rules it must keep, such as: never give legal advice, book a consultation instead.
Answered and made by businesses on SmartAlex.
Yes. SmartAlex answers calls for law firms day and night. It takes a new client's details, books the consultation and puts existing clients and urgent matters through to the right lawyer.
SmartAlex costs $99 a month on the Professional plan, billed in US dollars, with 250 call minutes once off for each agent. Calling your customer list is the Outbound Campaigns add-on at $49 a month. You can start free, with no card.
You decide. You write the rules a SmartAlex agent must keep, such as never giving legal advice and booking a consultation instead.
Yes. You give a SmartAlex agent your questions, such as the type of matter and who else is involved. It saves every answer to the client's contact.
A few minutes. You sign up to SmartAlex, describe your business in plain English and point the agent at your website. You can talk to it in the browser before you give it a number.
See everything a SmartAlex agent can do, from payment links to WhatsApp catalogues. Read the full guide.
SmartAlex for other businesses: Real estate, Dental practices, Medical practices, Plumbers, Restaurants