It answers every call while you are on a job, takes the details and books the visit. Emergencies come straight to you.
Free to start, no card. The 7-day trial needs a card. Cancel before it ends and you pay nothing.
Enter your number and your phone rings in seconds. Ask it anything, the way your customers would.
Every job captured, even with your hands full.
No missed calls when you are under a sink. Day and night.
What is wrong, the address and the best number, saved to the customer.
It checks your Google or Outlook calendar and books a free slot.
A burst pipe or a bad leak goes straight to your mobile.
Your call-out fee and the areas you cover, from what you give it.
A confirmation of the visit, or a link to your quote form.
Busy days, WhatsApp and repeat work.
On WhatsApp the customer sends their location with one tap.
Up to five at the same time on the Professional plan.
Upload your customer list and it rings every name, for a yearly service or a check-up.
If someone asks not to be called again, the agent marks their number. Your account never rings it again.
Callbacks it books never ring between 10pm and 6am in the other person's local time.
Turn on one setting and every recorded call opens with "This call is recorded."
You write the rules it must keep, such as: never quote for a job, book a visit instead.
Answered and made by businesses on SmartAlex.
Yes. SmartAlex answers calls for plumbers while they are on a job. It takes the job details, books the visit into your calendar and puts emergencies straight through to your mobile.
SmartAlex costs $99 a month on the Professional plan, billed in US dollars, with 250 call minutes once off for each agent. Calling your customer list is the Outbound Campaigns add-on at $49 a month. You can start free, with no card.
Yes. You tell a SmartAlex agent which calls are urgent, such as a burst pipe, and it transfers them straight to your mobile. Everything else is booked in or saved as a message.
It quotes what you give it, such as your call-out fee. You can also give a SmartAlex agent a rule never to quote for a job and to book a visit instead.
A few minutes. You sign up to SmartAlex, describe your business in plain English and point the agent at your website. You can talk to it in the browser before you give it a number.
See everything a SmartAlex agent can do, from payment links to WhatsApp catalogues. Read the full guide.
SmartAlex for other businesses: Real estate, Dental practices, Medical practices, Law firms, Restaurants