I Called My AI Receptionist and Asked for a New York Accent (Live Test, Ep. 5)

23 September 2026 · SmartAlex on YouTube

Jake rings his AI receptionist on a real phone number and talks to it like a customer. It picks up as a pretend coffee shop and greets him by name. He asks it to answer his menu questions in a southern accent, then in a New York one. It does both. Then he asks what it can do on a call, and it lists menu questions, availability, bookings, web searches, emails and texts. Last, he asks it to sell him the coffee shop.

Answer every call

Transcript

Today: an inbound phone call

All right, we are back with SmartAlex. Who's ready to make an inbound phone call? We're going to test it out and maybe if we have time, we might get a little bit cheeky and make an outbound call, too. So, we bought a phone number already.

Where your numbers live

Now, how do we access our numbers? Okay? Just to go show you guys again if you haven't seen this video already, you just go down to calls, numbers, and then bang, there are your numbers right there. You can buy a bunch, you can import numbers.

Jake rings his AI receptionist

So, I'm going to dial my number. And ladies, this is not my phone number. Okay? This is my voice agent.

All right? So, you're going to get my voice agent if you try to call me.

Hello, Jake, and welcome to the best coffee roastery, Starbucks.

Hey, how you doing, Alex? You well? You well?

I'm doing great, thanks, Jake. Always happy to chat about the best coffee. What can I help you with today?

I want to know a little bit about your menu. I'm trying to come in and you know what? I'm feeling like something fried.

Anything fried? In a southern accent

You guys got anything fried? And please talk to me in a in a southern accent.

Well, now, Jake, that's a mighty good question. Let me take a little look-see here. Hmm, it doesn't appear we have anything fried on the menu right now.

You guys are healthy like that. You guys are trying to be healthy, aren't you?

Well, now, Jake, we do try to offer a range of choices from wholesome to a little indulgent, so folks can pick what's right for them.

The lighter options, in a New York accent

Would you like to hear about some of our lighter options or maybe something a bit more filling?

Okay, give me the lighter options, but give it to me in a New Yorkan accent. Can you do that for me? I want the lighter options. Cuz it's Starbucks.

You're so lucky on this promo.

We got things like kale and mushroom egg bites or a spinach and feta egg white wrap. You know, stuff like that.

You know, stuff like that. I get that.

What the agent can do on a call

Okay, okay, just let's just talk normally again. What else can you tell the YouTube world about what you can do in this inbound phone

Well, Jake, on this call I can help with info about the menu, check availability, and book appointments for you. I can search the web for real-time traffic, too, and even send you an email or text with details. Amazing. No, so she can send an email and a text.

That's insane. Two, and you can send an email and text to any number, basically.

That's right, Jake. I can send emails and texts as long as you give me the address or phone number and confirm it. Is there anything specific you'd like me to send right now?

Selling the coffee shop to Jake

Well, hot diggity. Maybe you can just finish off by showing us your sales skills and selling Starbucks to us. What's going to make me book my appointment at Starbucks?

Jake, you got to come experience the passion in every cup. Where expert baristas craft your perfect drink from specialty beans. It's not just about the coffee, it's about the warm inviting atmosphere where you can relax, connect, or just treat yourself. Doesn't that sound like a moment you deserve?

Jake's verdict

And boom! Objected. Now, I'm joking. I'm joking.

I'm joking. Relax. Relax. Relax.

That was really good. It was really good and really sweet. I really love what these guys are doing. I love playing around on SmartAlex.

I I didn't even get into the accents. That's in a previous video. It can literally the the voice agent can do basically every accent, every dialect. It's kind of insane.

I'm not going to lie. I'm trying not to get crazy. I've literally broken this thing off of its

From going so crazy in these videos, but it's it's really impressive and really fun. Next video, we're going to do an outbound call. Let's check it out.

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