It answers every call on your Australian number, books the appointment and writes up the call. Day and night.
Free to start, no card. The 7-day trial needs a card. Cancel before it ends and you pay nothing.
Enter your number and your phone rings in seconds. Ask it anything, the way your customers would.
One agent for every call, from the first ring to the write-up.
Day and night, weekends and public holidays. Nobody waits on hold.
Straight into your Google or Outlook calendar. It can move or cancel a booking too.
It asks your questions and saves the answers to the contact.
It transfers the call to the right person on your team, or takes a message.
Or any of 75+ languages, for callers who prefer another one.
Recordings, transcripts and call summaries, all in your dashboard.
Take a new number, keep yours, or connect your phone system.
Pick one in the app. Australian numbers need a business address, which you add when you buy.
Forward your existing number to the agent. Callers dial the number they already know.
3CX, Yeastar, FreePBX, Asterisk, Microsoft Teams or RingCentral.
If someone asks not to be called again, the agent marks their number. Your account never rings it again.
Callbacks it books never ring between 10pm and 6am in the other person's local time.
Turn on one setting and every recorded call opens with "This call is recorded."
Answered and made by businesses on SmartAlex.
Yes. SmartAlex answers calls for businesses across Australia, on a local or toll-free Australian number, your own number or your phone system.
SmartAlex costs $99 a month on the Professional plan, billed in US dollars, with 250 call minutes once off for each agent. Calling your customer list is the Outbound Campaigns add-on at $49 a month. You can start free, with no card.
Yes. SmartAlex sells local and toll-free Australian numbers in the app. Australian numbers need a business address, and you add it when you buy.
Yes. A SmartAlex agent can speak with an Australian accent, and it speaks 75+ languages for callers who prefer another one.
Yes. SmartAlex answers every call, day and night, weekends and public holidays included, so callers in every Australian time zone get an answer.
No. When someone tells a SmartAlex agent they do not want another call, it marks their number and your account never rings it again. Callbacks it books never ring between 10pm and 6am in the other person's local time.
A few minutes. You sign up to SmartAlex, describe your business in plain English and point the agent at your website. You can talk to it in the browser before you give it a number.
See everything a SmartAlex agent can do, from payment links to WhatsApp catalogues.
SmartAlex in other countries: United Kingdom, United States, South Africa