Should I choose Alex AI or Aircall?

Choose Alex AI if you want to automate call handling without staff. Choose Aircall if you have a team that needs to make and receive calls.

Can Alex AI replace my Aircall agents?

For inbound call handling, yes. Alex AI can answer calls, book appointments, answer questions, and route urgent calls. All without human agents.

How much would I save switching from Aircall?

If you have 5 agents at $40/user, you pay $200/month. Alex AI is $99/month flat and can handle more calls without hiring.

Does Alex AI integrate with Aircall?

You can use Alex AI alongside Aircall for different use cases, or replace Aircall entirely for inbound automation.

SAvsA

SmartAlex vs Aircall

Aircall requires staff to answer phones. Alex AI handles everything autonomously. No agents needed.

See live demo

Per-User Fees

24/7

No Staff Needed

60s

Setup

Feature comparison

Side by side: what SmartAlex and Aircall offer out of the box. No marketing spin: just the rows that matter to a buying decision.

Feature	SmartAlex	Aircall
Pricing Model	$99/mo flat	$40+/user/mo
Staff Required	None	Yes
Autonomous Call Handling
24/7 Without Agents
Setup Time	60 seconds	Weeks
Appointment Booking	Automated	Manual
Concurrent Calls	Unlimited	By seat count
Call Recording
CRM Integration
Best Use Case	Full automation	Call center teams

Why teams choose SmartAlex over Aircall

AI-first vs phone system with AI features

No Staff Required

Alex handles calls completely. No human agents needed.

Flat Pricing

No per-seat costs. $99/month for unlimited usage.

Zero Wait Time

AI answers instantly on first ring.

Auto Scheduling

Books appointments directly into your calendar.

True Automation

Handles inquiries, schedules, routes. All automatically.

Scale Instantly

Handle 1000 concurrent calls without hiring.

Migrating from Aircall

Three steps. Most teams complete the cutover in under a day.

Step 1

Export from Aircall

Pull your contacts, prompts, and call history from Aircall via their export tools.

Step 2

Import to SmartAlex

Upload your CSVs, paste your prompts, and connect your phone numbers. Our team will handle the data mapping.

Step 3

Cut over

Test in parallel for 24 hours, point your numbers to SmartAlex, archive the old account.

Built for

Sales Teams Support Centers Small Business E-commerce

Common questions

Ready to switch from Aircall?

Setup takes 60 seconds. No credit card required. Cancel anytime.

View pricing